Virtual Assistants (VA's) are independent professionals with experience in real companies, that have been qualified to offer their services at distance, through advanced telecommunication technologies.

 

They work from their own office, making available to clients a wide range of tools to perform the job in a completely virtual form, allowing them to reduce their costs of structures.

 

Virtual Assistants can carry out any work with the same level of professionalism and efficiency of an assistant in a real office.

 

Organizations gathering VA’s all over the world have defined the term as follows:

 

 

“A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis."

(IVAA, International Virtual Assistants Association)

 

“Your VA is not an employee of your company. They are in fact small business owners themselves. They are not someone you only want to type a single project. VAs become an integral part of your business. VAs pride themselves on becoming a part of your company interested in helping your small business succeed. They get to know you personally, want to know your customers and assist you in maintaining close contact with your customer base. …
They have worked as secretaries, clerks, executive assistants in the past and have not only succeeded but moved to the very top of the field.
They are small business owners who, like any other business owner, define their success by customer satisfaction “

(IAVOA, International Association of Virtual Office Assistants)

 

"A Virtual Assistant (or VA) works independently at an arm’s length, via the Internet, utilizing the latest technologies, to provide immediate professional support, services and skills to busy entrepreneurs and business managers.

Partnering with a VA reduces stress, protects cashflow, eliminates administrative hassles, and enables business people to find the success they originally set out to achieve."

(VAN, Virtual Assistant Networking)

 

Working with a VA can bring many Advantages for those people who need to delegate certain duties, and do not desire to hire a permanent employee.

 

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